Privacy And Policy

1. Introduction

At Dsktex Solutions, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website or our services, including Website Design, IT Services, and Game Development.

By using our services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, company name, or other details you provide when contacting us or requesting a service.

Service Information: Details about the project or service you request, such as design preferences, technical requirements, or goals.

Usage Data: Technical details like IP address, browser type, and pages visited, used to improve user experience on our website.

3. How We Use Your Information

We use the information collected to:

Provide and deliver the services you request.

Communicate with you regarding project updates, invoices, and support.

Personalize your experience and improve our services.

Maintain records for business, legal, and tax purposes.

Ensure security and prevent fraudulent activity.

4. Information Sharing and Disclosure

We do not sell, trade, or rent users’ personal information.

We may share limited information only in the following cases:

With your consent — when required to deliver a specific service.

With trusted partners or subcontractors — who assist us in providing services, under strict confidentiality.

To comply with legal obligations — if required by law or court order.

Terms and Conditions

1. Overview

Dsktex Solutions provides professional services including Website Design, IT Services, and Game Development. All services are performed in real time and customized based on the client’s specific requirements.

By accessing or using our services, you agree to these Terms and Conditions. Please read them carefully before making any purchase or engaging with our services.

2. Nature of Services

All offerings by Dsktex Solutions are digital and service-based.

We do not deal in physical products.

The final cost of any service depends on the specific requirements and scope agreed upon with the client before work begins.

3. Payments

Payments are made after the completion of the service, unless otherwise agreed upon in writing.

Service prices vary based on the complexity, duration, and type of project selected.

Once the service has been completed and accepted, the corresponding payment becomes non-refundable.

4. Refund and Rework Policy

As Dsktex Solutions provides custom, service-based digital work, refunds are not available after service delivery.

However, in the unlikely event of an issue or error in the service provided, Dsktex Solutions will resolve or correct the issue at no additional cost to the customer.

Clients are encouraged to clearly communicate their requirements before the project begins to ensure full satisfaction.

5. Client Responsibilities

Clients must provide accurate, complete, and timely information related to their project.

Any delays caused by missing information, approvals, or assets from the client may extend the delivery timeline.

6. Ownership and Rights

Upon full payment, all rights to the completed work (website, code, or digital product) are transferred to the client, unless otherwise agreed.

Dsktex Solutions reserves the right to display completed work in portfolios or marketing materials unless the client requests otherwise in writing.

7. Limitation of Liability

Dsktex Solutions will not be held liable for:

Any indirect, incidental, or consequential damages arising from service use.

Issues resulting from third-party integrations or tools beyond our control.

We are committed to delivering quality services and ensuring our clients’ satisfaction.